Policies

PAYMENT: Deposit is required to make a reservation.  An advance payment equal to 50% of the rental rate is required 60 days before arrival. Total payment is due within 3 weeks of arrival.  WE take Visa, MC & Discover  Security deposit will be returned within 14 days if.

1. Log home / caboose has no damage (including: game room items & hot tub) or missing items
2. No movies rented on Satellite
3. Trash is disposed at Solid Waste Management station
4. All dishes are cleaned & put away.
5. All dirty linens are placed in laundry room 
6. All doors & windows closed & locked

 Important Info:

A $15 late fee will be charged if payment is not made by due date.

A $39 reservation change fee will be charged to any reservation that needs to be altered after reservation is made.

For a full refund, a 60-day cancellation notice will be required, however there will be a $59 cancellation fee on any cancellation to cover all charges incurred.

• Less then a 60 day cancellation notice will forfeit the deposit
• Less then a 45 day cancellation notice will forfeit deposit + 1st payment.  Sorry, no refunds if cancellation notice is less then 21 days.  

Buffalo Creek will provide:

• 2 sets of towels per person, sheets, trash bags (# = # of nights rented), 3 rolls of TP per bathroom. Dish-washing detergent, salt & pepper & other spices as well as hand soap. 

1. This is a NON SMOKING unit, $200 fee will be deducted from deposit if evidence of smoking.
2. Pet fee of $125 for 1st dog & $50 for 2nd dpg at cabins.  $60 & $40 in a caboose. MUST be in kennel if left alone.
3. We will not rent to vacationing students or singles under 25 years of age unless accompanied by an adult guardian or parent.
4. MAXIMUM OCCUPANCY- The maximum number of guests per cabin is: Tatonka (14), Timber Hollow (10),Bison Overlook (8), Bison Escape (8), Hare Pin Inn (5), Buffalo bungalow (2), Seaboard Coast Line Cabooses (5).
5. NO DAILY MAID SERVICE – While linens and bath towels are included in the cabins & cabooses, we do not permit towels or linens to be taken from the properties.
6. FALSIFIED RESERVATIONS – Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposit and/or rental money, and the party will not be permitted to check-in.
7. No discharging of firearms or fireworks on property or a $100 fee will be assessed.
8. $35 fee charged for all returned checks.
9. There will be no refunds due to weather, appliance, water, power or TV failures.  All repairs will be made as soon as possible, during normal business hours, unless deemed an emergency.  There are no refunds for early check-outs.

Please notify us as soon as possible if a problem arises.